SPEED SKATE LEAGUE
Help & Support

Speed Skate League App Support

Need help with the Speed Skate League app? We're here for you.

Contact Us

Email Support

Send us an email and we'll get back to you as soon as possible.


✉ Lbird@speedskatemeet.com

Common Questions

I can't log in

Make sure you're using the email address associated with your Speed Skate League account. If you've forgotten your password, use the "Forgot Password" link on the login screen. If you're still having trouble, email us and we'll look up your account.

My meets or results aren't showing up

Pull down to refresh the page. If the data still doesn't appear, check your internet connection and try again. Results are synced from the league database and may take a few minutes to appear after an event.

I'm not receiving push notifications

Go to your iPhone's Settings → Speed Skate League and make sure Notifications are enabled. Then open the app and let it reconnect to re-register your device.

The app is showing offline / cached data

The app caches your last-known data so you can still browse without a connection. Pull to refresh once you're back online to get live data.


Found a Bug?

Report an Issue

Email us at Lbird@speedskatemeet.com with a description of what happened, your device model (e.g. iPhone 15 Pro), iOS version, and a screenshot if possible. We take every report seriously.

Feature Requests

Have an idea?

We'd love to hear it. Email us at Lbird@speedskatemeet.com with your suggestion. Many of our best features have come from skaters like you.


Legal

Privacy Policy

View our Privacy Policy to learn how we handle your data.